Installing eSIM with QR Code

Once you've purchased eSIM – you need to add a cellular plan to your device.

You can only download the eSIM profile once! Please do not remove the eSIM from your device settings until you are done using it.

You cannot restore a deleted eSIM profile.

Internet is required to install eSIM. Connect to Wi-Fi or use the mobile Internet of the primary SIM card.

Please follow the activation instructions below:

1. Open «eSIM» → «My eSIM» → select purchased eSIM and click on Actions (...) → «Profile eSIM». At the bottom, you'll see a QR code that you need to scan;

2. Next, follow these steps: On iPhone: «Settings» → «Cellular» → «Add Cellular Plan» → scan the QR code → follow the prompts on your device. On Android: «Settings» → «Network and Internet» → «Mobile network» → «Add» → «Download SIM card» → scan the QR code → follow the prompts on your device. On Huawei: «Settings» → «Mobile network» → «SIM card management» → «Add eSIM card» → «+Add eSIM card» → scan the QR code → follow the prompts on your device.

3. Wait for the eSIM to register on the network. This usually takes less than a minute;

4. Turn on the «Data Roaming» mode on this SIM card;

5. That's it! You've installed eSIM!